Need immediate care? See a provider online any time between 7 a.m. - 7 p.m., daily.
You do not need a MyChart account for an On Demand Video Visit. However, having an account will ensure your receive appointment reminders, streamline the registration process and allow you quick access to your test results and after-visit summaries.
Types of Care Available
- Online care for minor health concerns (not medical emergencies) from 7 a.m. to 7 p.m.
- Care only for patients 18 months or older located in the state of Michigan
- No need to schedule appointments in advance
- You don’t need to be a Bronson patient
- If during the video visit it is determined you need to see a provider in person, you will be directed to the appropriate care location.
- Once completed, an after-visit summary of your Scheduled Video Visit appointment will appear in your Bronson MyChart account under the “Past Appointments” section. The audio and video from the visit is not recorded.
- Many insurance plans cover the cost of a video visit, including Medicare and Medicaid. If your insurance does not cover the cost, you will be billed $49.
Common Conditions Treated
Only the following conditions can be treated using an On Demand Video Visit. If you are seeking care for a condition not on the list, contact your primary care provider or one of our care advisors for help.
- Abrasions, scrapes
- Allergies
- Athlete's foot
- Bites - insect, tick
- Burns - minor, sunburn
- Cold sores
- Cold or cough
- Eye irritation, infections (pink eye, stye)
- Flu symptoms
- Sinus infections
- Skin infections, rashes, poison ivy, ringworm
- Upper respiratory infections
Your health is important so we don’t want you putting off care you need. In addition to contacting us for an office appointment, current patients can now access primary care and most of our specialty care providers via a Scheduled Video Visit.
- Care for patients in the state of Michigan only; must be an established patient in a Bronson practice
- Most insurance plans cover the cost of a video visit, just like a regular doctor’s visit. Check with your insurance provider to understand your coverage.
- If during the video visit it is determined you need to see a provider in person, you will be directed to the appropriate care location.
- Once completed, an after-visit summary of your Scheduled Video Visit appointment will appear in your Bronson MyChart account under the “Past Appointments” section. The audio and video from the visit is not recorded.
Common Conditions Treated
Many conditions can be treated by your primary care or specialty provider using a video visit. Message or call your care team to help determine if a Scheduled Video Visit is right for your condition.
Get Set Up and Ready for a Video Visit
To make an appointment for a scheduled video visit, message or call your care team to find out if a video visit is right for you. All scheduled video visits are done through Bronson MyChart and will be located in your appointment calendar.
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How to Get Ready for Your Visit Using MyChart
